Modernizing Medicine is transforming how healthcare information is created, consumed and utilized in order to increase efficiency and improve outcomes. Their product, Electronic Medical Assistant® (EMA™), is a cloudbased, specialty-specific electronic health record (EHR) system with a massive library of built-in medical content. Modernizing Medicine serves more than 1,300 physician practices across the country.


High Tech (Healthcare)

Departments using Domo

Finance, Operations

The challenge. Manual Process | Scattered Data

"The challenge came down to communication. Email is not an ideal tool for communicating financial or operational metrics because important information just gets lost in the noise. We wanted everyone to have timely access to the information that was important to them in a format they could consume."

— Karen O'Byrne | CFO & COO

The results.

"The first thing I do almost every day is go into Domo and look at metrics and reports. I have the app on my phone, so I’m looking at Domo before I even leave my house."

"I can be confident my team understands our key financial metrics, and that they can review things like CMRR, gross bookings, or gross churn anytime. They don’t have to wait for a report to show up in their email."

"The value of Domo is informed decision making. The leadership team understands our KPIs, they understand our goals, and they don’t have to ask for updates because they know they can find the information they need in Domo anytime. It’s just efficient. It’s better decision making. We don’t spend time trying to calculate the ROI of Domo because we experience it every day."

The bottom line.

"The more that our various teams and departments start using Domo, the more hooked they become. It is an invaluable tool."

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