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Intro

Cvent, Inc. is a publicly held software-as-a-service company that specializes in meetings, events, and hospitality management technology. Use Domo’s Cvent REST Connector to retrieve data for various insights and metrics about attendees, contacts, events, surveys, and so on. Experience enhanced performance and make faster decisions by integrating Cvent data with your existing CRM and Marketing Automation systems. By combining your Cvent data with Domo’s leading business intelligence platform, you’ll develop comprehensive strategies to fully optimize your business. Within minutes you’ll be able to create customized reports for your most important KPIs. To learn more the API, visit Cvent’s website. You connect to your Cvent account in the Data Center. This topic discusses the fields and menus that are specific to the Cvent connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Connector.

Primary Use Cases

Use this connector to analyze and report conference metrics to learn from and optimize these large meetings.

Primary Metrics

  • How many people signed up for an event?

  • How many people actually showed up?

  • How many total people attended each meeting, survey, event?

  • What survey feedback are we getting?

Primary Company Roles

It varies based on the organization, but most companies will want C-level roles to have access to the data at some point.

Average Implementation Time

1 hour

Ease of Use (on a 1-to-10 scale with 1 being easiest)

2

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Prerequisites

To connect to your Cvent account and create a DataSet, you must have the following:
  • Your Cvent Account Name
  • Your Client ID and Client Secret associated with your Cvent app
  • You also need to select the Region for your Cvent instance
Before you connect to Cvent in Domo, you need to whitelist the appropriate IP addresses for your region. You can access the list of IP addresses, by region, in Whitelisting IP Addresses for Connectors & Federated Adapters.

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Connect to Your Cvent Account

This section enumerates the options in the Credentials and Details panes in the Cvent REST Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Connector.

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Credentials Pane

This pane contains fields for entering credentials to connect to your Cvent account. The following table describes what is needed for each field:

Field

Description

Account Name Enter a name for your Cvent Account.
Region Select the region for your Cvent instance.
Client ID Enter the Client ID from your Cvent app.
Client Secret Enter the Client Secret from your Cvent app.
For information about obtaining these credentials, see “Prerequisites,” above. Once you have entered valid Cvent credentials, you can use the same account any time you go to create a new Cvent REST DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Manage Connector/Adapter Accounts.

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Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Menu

Description

Report

Select the Cvent REST report you want to run. The following reports are available:

Report Name Description
Air Actual Get attendee air actual details.
Air Requests Get attendee air request details.
All Event Responses Gets a paginated list of event survey responses for all events and surveys.
Appointments Retrieves a list of Appointments.
Appointment Attendees Retrieves information of attendees of either events or appointment events.
Appointment Events Get a paginated list of Appointment Events.
Appointment Meeting Interests Retrieves information of appointment attendees’ preferences in meeting with another organization or individual.
Attendance Duration Retrieves attendance duration.
Attendees Retrieves attendees for events associated with your account.
Attendee Activities Retrieves information about your customers activities for an event.
Attendee Insights Retrieves attendee insights for events associated with your account.
Available Appointment Times Retrieves available appointment times associated with events.
Booth Staff Retrieves booth staff associated with the exhibitor for an event.
Budget Items Gets a paginated list of budget items for event associated to the account of the access token.
Budget Totals Gets a paginated list of budget totals for event associated to the account of the access token.
Contacts Retrieves contacts associated with your account.
Contact Groups Retrieves contact group.
E-literature Requests Retrieves e-literature requests.
Emails History Returns the paginated list of sent emails. Maximum 6 months of records can be fetched.
EMarketing Campaigns Gets a list of eMarketing campaigns.
Events Retrieves information about your events.
Event Features Retrieves event features.
Event Surveys Retrieves surveys associated with an event.
Event Role Assignments Retrieves the event role assignments associated with an event.
Event Survey Questions Retrieves questions associated with event survey.
Event Survey Responses Retrieves responses associated with event survey.
Exhibitor Retrieves exhibitors for an event.
Exhibitor Admins Retrieves admins associated with exhibitors for an event.
Exhibitors Answers Gets a list of answers to exhibitor questions for a given exhibitor id.
Exhibitors Categories Get a paginated list of exhibitor-categories assigned to the provided exhibitor Id.
Exhibitors Questions Gets a list of exhibitor questions for a given event id.
External Activities Metadata Gets a paginated list of external attendee activities metadata.
Hotel Requests Get attendee hotel requests.
Leads Retrieves leads gathered for an event.
Meeting Requests Retrieves information about the Meeting Requests.
Meeting Request Forms Retrieves information about the Meeting Request Forms.

Meeting Request Questions

Retrieves information about the Meeting Request Questions.
Orders Retrieves orders associated with events.
Order Items Retrieves order items associated with events.

Process Form Submissions

Retrieves a list of process form submissions.
Qualifying Answers Retrieves answers provided by leads to qualifying questions.
Qualifying Questions Retrieves qualifying questions which are asked to identify the lead.
Registration Packs Retrieves registration packs associated with an exhibitor.
Registration Paths Gets a paginated list of Registration Paths.
Registration Types Gets a paginated list of Registration Types.
Score Retrieves engagement scores provided by attendees for events associated with your account.
Sessions Retrieves sessions associated with events.
Session Attendance Retrieves session attendance associated with your events.
Session Enrollments Retrieve enrollments for sessions associated with your events.
Session Speakers Retrieve information about speakers assigned to the provided session ID.
Speakers Retrieves speakers associated with your events.
Sponsorship Levels Retrieves sponsorship levels of exhibitors for your event.
Standalone Survey Retrieves the details for the standalone survey associated with your account.
Standalone Survey Questions Retrieves questions asked in standalone survey.
Standalone Survey Respondents Retrieves standalone survey respondents.
Standard Survey Responses Retrieves responses to the standard surveys.
Stats Retrieves a quick overview of attendee insight scores.
Surveys Gets a paginated list of event and standalone surveys associated to an account.
Survey Questions Gets a paginated list of event and standalone survey questions.
Survey Respondents Gets a paginated list of event and standalone surveys respondents.
Survey Responses Gets a paginated list of event and standalone survey responses.
Transactions Retrieves Transactions associated with events.
Transaction Items Retrieves transaction items associated with events.
Users Gets a list of users.
Webcasts Retrieves information about webcasts associated with your event.

Event Survey Selection Criteria

Select whether you want to retrieve data for all event surveys or selected event surveys.

Exclude Contacts

Select this checkbox if you want to exclude the contact information of the attendee.
For example, if an attendee record includes contact information, the Connector will exclude that contact information in your Attendees report.

Event Selection Criteria

Select whether you want to retrieve data for all events or selected events.

Events

Select the events.

Event Subreports

Select the sub reports you want to expand in the data.

Survey Selection Criteria

Select whether you want to retrieve data for all surveys or selected surveys.

Standard Surveys

Select the standard surveys.

Event Surveys Select the event surveys.

Skip Failing Records

Select this checkbox if you want to skip the failing records.

For example, select this checkbox in case a selected survey or event has been deleted.

Meeting Requests from Selection Criteria

Select whether you want to retrieve data for all meeting requests form ids or selected meeting requests form ids.
Date Selection Select the date format for your data.
Single Date Select whether the report data is for a specific date or for a relative number of days back from today.
Specific Date Select the specific date using the date selector.
Relative Date Enter the number of days back that you would like to get data for in the Days Back field. Specify either today or 0, yesterday or 1, or today-7 or 7 to get data for 7 days into the past.
Date Range Select the specific or relative date range.
Start Date - Specific Select the first date in your date range using the date selector.
End Date - Specific Select the last date in your date range using the date selector.
Start Date - Relative

Enter the number of days back that you would like to get data from (start day). Combine with End Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date , the report would contain data for 10 days ago up until 5 days ago.

End Date - Relative

Enter the number of days back that you would like to get data to (end day). Combine with Start Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date , the report would contain data for 10 days ago up until 5 days ago.

Time Period Specify the time period that you would like to receive data for.
Starting Day of the Week Select the day you would like your week to start with.

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Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Connector.

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Troubleshooting

Check your credentials to make sure you have the proper access rights.

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FAQs

The base URL for the Cvent REST connector is https://api-.cvent.com/ea/.
S.NoReport NameEndpoint URLRequired Scope
1Air Actual/events/%s/event-travel/air-actualsevent/air-request:read
2Air Requests/events/%s/event-travel/air-requestsevent/air-request:read
3All Event Responsesevents/surveys/responsessurvey/survey-responses:read
4Appointments/appointmentappointments/appointments:read
5Appointment Attendees/appointment-attendeesappointments/appointment-attendees:read
6Appointment Events/appointment-eventsappointments/appointment-events:read
7Appointment Meeting Interests/appointment-meeting-interestsappointments/appointment-attendees:read
8Attendance Duration/attendance-durationsevent/attendance-durations:read
9Attendees/attendeesevent/attendees:read
10Attendee Activities/attendees/activitiesevent/attendee-activities:read
11Attendee Insights/attendee-insightsattendee-insights/attendee-insights:read
12Available Appointment Times/appointment-events/{id}/appointment-available-timesappointments/available-times:read
13Booth Staff/events/{id}/exhibitors/{exhibitorId}/booth-staffexhibitor/booth-staff:read
14Budget Items/events/{id}/budget-itemsbudget/budget-items:read
15Budget Totals/events/{id}/budget-totalsbudget/budget-totals:read
16Contacts/contactsevent/contacts:read
17Contact Groups/contact-groupsevent/contact-groups:read
18E-literature Requests/eliterature-requestsexhibitor/eliterature-requests:read
19Emails History/emailsemail/emails:read
20EMarketing Campaigns/campaignseMarketing/campaigns:read
21Events/eventsevent/events:read
22Event Features/events/{id}/featuresevent/event-features:read
23Event Surveys/events/{id}/surveyssurvey/surveys:read
24Event Role Assignmentsevent-roles/assignmentsevent/role-assignments:read
25Event Survey Questions/events/{id}/surveys/{surveyId}/questionssurvey/survey-questions:read
26Event Survey Responses/events/{eventId}/surveys/{surveyId}/responsessurvey/survey-responses:read
27Exhibitor/events/{id}/exhibitorsexhibitor/exhibitors:read
28Exhibitor Admins/events/{id}exhibitors/{exhibitorId}/adminsexhibitor/exhibitor-admins:read
29Exhibitors Answers/events/{id}/exhibitors/{exhibitorId}/exhibitor-answersexhibitor/exhibitor-answers:read
30Exhibitors Categories/events/{id}/exhibitor-categoriesexhibitor/exhibitor-categories:read
31Exhibitors Questions/events/{id}/exhibitor-questionsexhibitor/exhibitor-questions:read
32External Activities Metadataattendees/activities/external/metadataevent/attendee-activities-metadata:read
33Hotel Requests/events/%s/event-travel/hotel-requestsevent/hotel-request:read
34Leads/leadsexhibitor/leads:read
35Meeting Requests/meeting-request-forms/{id}/requestsevent/meeting-requests:read
36Meeting Request Forms/meeting-request-formsevent/meeting-request-forms:read
37Meeting Request Questions/meeting-request-forms/{id}/requestsevent/meeting-requests:read
38Orders/events/{id}/ordersevent/orders:read
39Order Items/events/{id}/orders/itemsevent/orders:read
40Process Form Submissions/process-forms/submissionsevent/process-form-submissions:read
41Qualifying Answers/events/{id}/exhibitors/{exhibitorId}/leads/{leadId}/answersexhibitor/lead-qualification-answers:read
42Qualifying Questions/events/{id}/exhibitors/{exhibitorId}/questionsexhibitor/lead-qualification-questions:read
43Registration Packs/events/{id}/exhibitors/{exhibitorId}/registration-packsexhibitor/registration-packs:read
44Registration Paths/events/{id}/registration-pathsevent/registration-paths:read
45Registration Types/events/%s/registration-typesevent/registration-types:read
46Score/attendee-insights/{id}/scoresattendee-insights/scores:read
47Sessions/sessionsevent/sessions:read
48Session Attendance/sessions/attendanceevent/session-attendance:read
49Session Enrollments/sessions/enrollmentevent/session-enrollment:read
50Session Speakers/sessions/{id}/speakersevent/speakers:read
51Speakers/speakersevent/speakers:read
52Sponsorship Levels/events/{id}/sponsorship-levelsexhibitor/sponsorship-levels:read
53Standalone Survey/standard-surveyssurvey/standard-surveys:read
54Standalone Survey Questions/standard-surveys/{surveyId}/questionssurvey/standard-survey-questions:read
55Standalone Survey Respondents/standard-surveys/{surveyId}/respondentssurvey/standard-survey-respondents:read
56Standard Survey Responses/standard-surveys/responsessurvey/standard-survey-responses:read
57Stats/attendee-insights/{id}/statsattendee-insights/stats:read
58Surveys/surveyssurvey/surveys:read
59Survey Questions/questionssurvey/questions:read
60Survey Respondents/respondentssurvey/respondents:read
61Survey Responses/responsessurvey/responses:read
62Transactions/events/{id}/transactionsevent/transactions:read
63Transaction Items/events/{id}/transactions/itemsevent/transactions:read
64Users/scim/v2/Usersaccount/users:read
65Webcasts/webcastsevent/webcasts:read
You need your Cvent account name, and the client ID and client secret associated with your Cvent app. You also need to select the region for your Cvent instance.
Yes
As often as needed.
Before you connect to Cvent in Domo, you should Confirm all of the necessary IP addresses have been whitelisted of your Cvent account:Please refer to this link for detailed explanation: https://domo-support.domo.com/s/article/360043630093?language=en_US.