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Intro

Domo is committed to providing tangible AI solutions that comprehensively integrate data so you can achieve your business objectives. That commitment makes Domo AI the ideal platform for creating and deploying AI agents. This document answers some frequently asked questions about them.
What are AI agents?
AI agents collect data to learn how to complete specific tasks. Humans can set tasks for AI agents using natural language, but the agents choose how to fulfill the tasks based on the data they’ve collected. AI agents differ from traditional AI, which requires human input for specific tasks. AI agents can be used in many applications, including customer support, lead management, sales pipeline, marketing campaigns, and data and project management. Within the Domo platform, AI agents can use tools like Workflows and Code Engine to help you achieve your business goals.

How do AI agents help?

AI agents can help in many ways, depending on your field. Here are some examples:
  • In retail, AI agents can provide personalized shopping experiences, manage inventory levels, and optimize supply chain operations.
  • In healthcare, AI agents automate appointment scheduling and patient record management. They can also analyze patient data to predict health trends and suggest preventive measures so that healthcare professionals can spend their time caring for patients.
  • In financial services, AI agents can analyze transaction patterns in real time to detect fraudulent activities and ensure compliance with regulatory standards.
No matter the industry, AI agents mean more efficiency and higher customer satisfaction.

Does Domo have an AI agent?

We’re glad you asked! Domo AI Chat is an AI agent. You can ask AI Chat questions about your data and receive suggestions for next steps or call on other AI Agents to create a calculated field, kick-off workflows, build a dashboard or app, and much more. With expanded functionality coming soon, AI Chat is your agent for making smarter decisions faster. Learn how to use AI Chat.