/ How business intelligence provides value to companies

How business intelligence provides value to companies

Business intelligence is one of the most important tools that a company can use to make data-driven decisions.

By analyzing data and trends, businesses can identify opportunities and problems that they may not have otherwise been aware of. When companies make decisions based on data that is clean and actionable, they are more likely to be successful.

Not sure if business intelligence is right for your company? Answer these questions:

Do you want to increase revenue?
Do you want to improve efficiency?
Do you want to make better decisions?

If you answered yes to any of the above, business intelligence can help. But in what ways, exactly?

In this blog post, we will discuss the ways in which business intelligence provides value to companies. We will also offer insights into how businesses can apply business intelligence to improve their operations.

Article at a glance:

1. What is business intelligence and what are its benefits?
2. How businesses can use business intelligence to improve their operations.
3. Practical steps to implement business intelligence.

 

What is business intelligence and what are its benefits?

In a world driven by data, business intelligence (BI) has become essential for companies that want to stay ahead of the competition. BI is a term that refers to the various ways in which businesses collect, process, and analyze data to gain insights into their operations.

Business intelligence may sound like a broad term, but it’s easy to understand if you break it down into its component parts:

Business

The first part, business, refers to the various organizations that collect data. This data can come from a variety of sources, including customer transactions, financial records, social media posts, and website analytics.

No matter the type or size of the business, data is always being generated. The key is to have a way to effectively collect and store this data so that it can be used to make better decisions.

The key to long-term growth in any industry is to make decisions based on data rather than gut instinct. Making those decisions intelligently requires more than just having access to data. It also requires the ability to quickly and easily analyze that data to find the trends and insights that will lead to success.

Intelligence

The second part, intelligence, refers to the ways in which businesses use this data to gain insights into their operations. This is where BI comes in. Business intelligence tools and techniques allow businesses to make sense of their data so that they can identify trends and patterns.

The tools of a business intelligence stack can include:

Data visualization tools: These tools allow businesses to see their data in a variety of ways, including charts, graphs, and maps. This makes it easier to identify trends and patterns.

Data mining tools: These tools allow businesses to sift through large amounts of data to find the information they need.

Reporting tools: These tools provide businesses with the ability to generate reports based on their data. These reports can be used to track progress, identify problems, and make decisions.

Analytics tools: These tools allow businesses to perform detailed analyses of their data. This includes predictive analytics, which uses historical data to predict future trends.

By using these tools, businesses can gain a deep understanding of their data. This allows them to make better decisions that lead to improved results.

In short, business intelligence is not just about making decisions based on data. It’s also about making those decisions quickly. In a fast-paced business world, the ability to quickly identify and act on opportunities is essential for success.

 

 

What are the benefits of business intelligence?

So what are the benefits of business intelligence? There are many, but we’ve listed a few of the most important ones below:

Improved decision making

Business intelligence tools allow businesses to make better decisions. By giving businesses the ability to quickly and easily analyze their data, BI tools help businesses identify opportunities and make decisions that lead to improved outcomes.

Faster reaction times

In a fast-paced business world, the ability to quickly identify and act on opportunities is essential for success. Business intelligence tools help businesses achieve this by giving them the ability to quickly analyze real-time data and make wise decisions.

Increased efficiency

Business intelligence tools can help businesses automate tasks such as report generation and data analysis. This frees up time for employees to focus on other important tasks.

Improved customer service

Business intelligence tools can help businesses gain a deeper understanding of their customers. By understanding customer behavior, businesses can provide customers with a better experience.

These are just a few of the ways in which business intelligence provides business value. If you’re not using BI in your business, you’re missing out on a valuable tool that can help you improve your bottom line.

 

How businesses can use business intelligence to improve their operations

The best way to measure the value of business intelligence as a concept is to see the tools and analytics at work. Business intelligence provides an opportunity for businesses to change the way they operate by understanding their customers, automating tasks, and improving efficiencies. It’s a tool that can help businesses make decisions that increase revenue and decrease costs.

Businesses can use business intelligence in a number of different ways, but some of the most common applications include the following:

Customer analysis

Businesses can use BI tools to understand their customers better. By understanding customer behavior, businesses can provide better customer service and improve marketing campaigns.

Example: A retail business can use BI tools to understand the shopping habits of its customers. This information can be used to improve the layout of the store, create targeted marketing campaigns, and provide better customer service.

Operational analysis

Businesses can use BI tools to analyze their operations. This includes understanding how different departments are performing, identifying obstacles, and improving processes.

Example: A manufacturing company can use BI tools to understand the performance of its production line. This information can be used to identify bottlenecks, improve the efficiency of the production line, and reduce waste.

Financial analysis

Businesses can use BI tools to analyze their financial data. This includes understanding revenue, expenses, and profitability. BI tools can also be used to create financial forecasts.

Example: A business can use BI tools to understand its earnings. This information can be used to create a budget, track progress towards financial goals, and make informed decisions about where to allocate resources.

Marketing analysis

Businesses can use BI tools to analyze their marketing efforts. This includes understanding which strategies are most effective and where there is room for improvement.

Example: A business can use BI tools to understand the performance of an advertising campaign. This information can be used to improve future campaigns and allocate resources more effectively.

Human resources analysis

Businesses can use BI tools to analyze their human resources data. This includes understanding hiring, productivity, and training needs.

Example: A business can use BI tools to understand its employee turnover. This information can be used to improve retention, identify training needs, and make informed decisions about hiring.

 
domo
 

Practical steps to implementing business intelligence in your organization

If you’re convinced that business intelligence is something your organization could benefit from, there are a few practical steps you can take to get started:

Assess your organization’s needs

What do you want to achieve with BI? What data do you need to collect? Who will be using the BI tools? Answering these questions will help you determine which BI tools are right for your organization.

Collect data

Once you know what data you need, you can start collecting it. This data can come from a variety of sources, including internal databases, external sources, and social media.

Choose a BI platform and tool

There are a number of different BI platforms available, so it’s important to choose one that’s right for your organization. Consider your budget, the features you need, and the level of support you require.

Implement and train

Once you have a BI platform in place, you need to implement it and train your team on how to effectively use it. This can be a daunting task, but there are a number of resources available to help you.

Monitor and adjust

BI is an ongoing process, so it’s important to monitor your business intelligence process and make adjustments as needed. This will ensure that you’re getting the most out of your BI tools and are achieving your desired results.

 

The bottom line

If your business is struggling to keep up with the competition, business intelligence could be the answer.

BI tools can help you collect and analyze data, understand your customers, automate tasks, and improve business processes. Implementing BI in your organization takes time and effort, but it can be a transformative experience that leads to increased profits and improved operations.

Remember, start small and scale up. Don’t fear that you’re going to make a mistake by stepping into the world of business intelligence. The important part is getting started so you can start seeing the value that business intelligence can provide for your organization.

Check out some related resources:

Data Never Sleeps 10.0

Domo Ranked #1 Vendor in Dresner Advisory Services' 2023 Cloud Computing and Business Intelligence Market Study

Harnessing the Power of Data to become a better Credit Union

Try Domo for yourself. Completely free.

Domo transforms the way these companies manage business.