Intro
You can change account information, such as username, email address, and Domo security role, for a user in the People section of the Governance settings. To do this, you must have an Admin custom role with the Manage All Users grant enabled. Learn how to update user information as an admin in the Update User Profile section of this article.
Non-admin users can also change some (but not all) of the information in their personal Profile pages. For more information, see Specifying Your Personal Profile Information.
Edit User Email When SSO is Enabled
It is possible to update user email addresses when SSO is enabled. However, if this is not done carefully you can end up with two Domo “users” for the same person: one with the new email address and one with the previous email address. To avoid this issue, we recommend that you coordinate with the Domo user so that they don’t log in while you are making the change.
Temporarily Disable SSO
Important: If you have to make changes to a large number of users, it is possible to temporarily disable SSO. Because this can affect user ability to access the instance, we recommend that you only disable SSO outside of normal business hours. For more information about SSO in Domo, see Understanding and Configuring Domo Single Sign-On.
- From the navigation header, select More > Admin. The Admin Settings display.
- Under Authentication, select SAML (SSO).
- Temporarily disable SSO.
- Navigate to the People section of the Governance settings and locate the users whose email addresses you need to update.
- Edit the email address to match the address you have in your SSO environment.
- Reenable SSO in the SAML ( SSO) section of the Authentication settings.
Update User Profile
You can update user information individually or in bulk. For instructions on bulk edits, see Add Users to Domo.
Follow these steps to update information in an individual user account:
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From the navigation header, select More > Admin.
The Admin Settings displays.
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Under Governance, select People.
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In the list of instance users, select the name of the person whose information you want to edit.
The user profile displays.
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Select Edit by the section you want to edit.
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Update any information.
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When finished in that section, select Save or Cancel.
