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Intro

You can configure how to receive notifications and alerts for certain Domo events by configuring your notifications and alerts in your user settings. There are two different alert types available:

• Triggered alerts on visualization cards and DataSets. You can configure alerts to send instantly or in daily or weekly summary emails with a list of all triggered alerts in the specified time frame. Learn more about setting up Alerts.
• Non-alert events include someone sharing a card or dashboard or assigning a task to you. Messages sent to you from non-alert events are notifications and are sent to you immediately. You can configure these to be sent via email, SMS, Domo Mobile, or a pop-up message on your device. Learn more about Receiving and Viewing Notifications.

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• Access settings
• General settings
• Set up localization
• Set up notifications
  • Buzz settings
  • Productivity
  • Approvals
  • Queues
  • Workflows
• Set up alerts
  • Instant alerts
  • Daily alerts
  • Weekly alerts

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Access Settings

You can access and change your notification and alert settings by selecting your profile picture and Settings. Settings include several tabs, including General, Localization, Notifications, Instant Alerts, Daily Alerts, and Weekly Alerts.

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General Settings

You can configure the following setting for your Domo instance from the General tab:

• Change your password
• Enable multi-factor verification
• Change your time zone
• Configure general Buzz settings, including:
  • Disable conversation auto-switching when you navigate — By default, when you navigate to different items in Domo, your open Buzz conversation automatically updates to reflect the newly selected item. Selecting this checkbox disables this setting.
  • Automatically remove conversations from your Buzz menu — Select how long inactive Buzz conversations remain in your inbox. If you select Never, conversations are never removed. Note that when conversations are removed, they are not permanently removed from Domo; they are simply removed from your Inbox view.
  Learn more about Buzz.
• Enable suggested alerts
• Configure the landing page

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Set up Localization

You can configure your localization settings from the Localization tab. Localization settings include timezone and language. Learn more about Configuring Localization Settings.

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Set up Notifications

The Notifications tab allows you to enable/disable desktop, mobile, email, and SMS message notifications. These notifications include events like when a card or dashboard is shared with you, when an approval request is waiting on you, or when a card you have favorited is updated. To change your notification preferences, navigate to your setting s and the Notifications tab.

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Buzz Settings

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You can configure your Buzz notification settings using the radio buttons in the Buzz Settings section in Notifications.

Buzz offers three notification levels: none, mentions, or all activity. Each level can be configured for desktop, mobile, email, or SMS messaging. You can select Send email and SMS even when you are online in the checkbox to send Buzz notifications via email and SMS when you are online. You can also select the Play sound for desktop notifications checkbox to play a sound for your configured Buzz notifications. There are three sound options: Sparkle, Chime, and Knock. You can test-play each sound by selecting it next to the sound dropdown.

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Productivity

You can enable various product notifications using the checkboxes in the Productivity section in the Notifications tab. The following product notifications are available:

• The weekly What’s Happening in Domo email (email, SMS)
• When a card or dashboard is shared with you (email, mobile, SMS, and Slack)
• When someone assigns a Task to you (email, mobile, SMS, and Slack)
• When someone updates your Task (email, mobile, SMS, and Slack)
• When a doc card is updated (email, mobile, SMS, and Slack)
• Notifications for Certified Content (email, mobile, SMS, and Slack)
• When a key result you have subscribed to or you own is completed (email and Slack. Mobile and SMS are automatically enabled.)
• When an account you own is updated (email, mobile, SMS, and Slack)

The Product Updates and Education option includes a redirect, accessed by selecting Manage, to domo.com to select the Domo emails you want to receive. The options include:

• Events — These emails inform you about upcoming user groups, webinars, and other virtual and in-person events, including Domopalooza.
• Knowledge Sharing — These emails inform you about thought leadership, best practices, customer stories, how-to guides, market trends, and research.
• Domo Newsletter — The Domo newsletter provides information about topics like Domo Community resources, tips for using Domo, customer stories, and announcements of new topics in the Community Forums. These are curated for the NAM (North America), EMEA (Europe, the Middle East, and Africa), and APAC (Asia-Pacific) regions.
• Product Updates and Enablement — These emails provide user onboarding and product news, including new features.
• Unsubscribe all — This allows you to unsubscribe from all of the options.

After making your selections, select Update.

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Approvals

You can enable various Approvals-related notifications in the Approvals section in Notifications. The following Approvals notifications are available:

• When an Approval request is waiting for your review (email, mobile, SMS, Slack)
• When an edit is made to a request you have submitted or reviewed (email, mobile, SMS, Slack)
• When an update is made to a request you have submitted or reviewed (email, mobile, SMS, Slack)
• When a request you have submitted or reviewed has been approved or denied (email, mobile, SMS, Slack)
• When updates have been made to a request you are observing (email, mobile, SMS, Slack)
• When a comment is made on a request you have submitted or observed (email, mobile, SMS)
• When you are @mentioned in a comment on a request (email, mobile, SMS)

Learn more about Approvals.

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Queues

You can manage your Queue notification settings in the Queue Manager by selecting Manage Notifications. Learn more about managing Queues.

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Workflows

You can manage the notifications you receive about your Workflows under the Workflows section in the Notifications tab. The following Workflows notifications are available:

• When a workflow execution you started has been completed (email, SMS)
• When a workflow execution you started has failed (email, SMS)
• When an execution has been completed for a workflow you own (email, SMS)
• When an execution has failed for a workflow you own (email, SMS)

Learn more about Workflows.

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Set up Alerts

On your Settings page, there are three tabs for alerts: Instant Alerts, Daily Alerts, and Weekly Alerts.

• When instant alerts are triggered, notifications are instantly sent to email, SMS, Domo Mobile, or Slack.
• Enabling daily and weekly alert notifications allows you to receive email summaries of alerts that were triggered during a given day or week, respectively. For daily alerts, you can set the time when the summary email is sent each day. For weekly alerts, you can set both the day and time the email is sent.

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Instant Alerts

In the Instant Alerts tab, you can configure whether you want to be notified about triggered Alerts via email, SMS, Domo Mobile, Slack, or a combination of the four. Alert notifications are sent instantly using the delivery options you’ve selected. From the Instant Alerts tab, you can also see all the instant alerts you have already configured. Learn more about creating alerts.

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Daily Alerts

In the Daily Alerts tab, you can set the time when daily summary emails (lists of alerts) are sent to you. You can also specify whether updates to “Favorited” cards are included in the daily summary email. Only “Favorited” cards that include Summary Numbers appear in the email. From the Daily Alerts tab, you can also see all the daily alerts you have already configured. Learn more about Adding Cards as Favorites. Follow these steps to set the time for your daily alerts:

1. Navigate to Settings > Daily Alerts.
2. Enable the Daily Alerts toggle.
3. Use the Select Time dropdown to set when you want your daily alert to go out.
4. (Optional) Select Include updates about your favorite cards to include favorited cards in your daily alerts email.

If you want to unsubscribe from daily alerts, you must do so for each individual alert. When you are unsubscribed from all alerts, emails are no longer sent. To unsubscribe from daily alerts:

1. Navigate to Settings > Daily Alerts.
2. Disable the Daily Alerts toggle.
3. For each alert in the right-hand pane, select Subscribed and uncheck the Daily box.

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Weekly Alerts

In the Weekly Alerts tab, you can set the day of the week and time to receive weekly summary emails. From the Weekly Alerts tab, you can also see all the weekly alerts you have already configured. Follow these steps to set up weekly notifications:

1. Navigate to Settings > Weekly Alerts.
2. Enable the Weekly Alerts toggle.
3. Select the day and time you want your weekly alerts to go out.

If you want to unsubscribe from weekly alerts, you must do so for each individual alert. When you are unsubscribed from all alerts, emails are no longer sent. Follow these steps to unsubscribe from weekly alerts:

1. Navigate to Settings > Weekly Alerts.
2. Disable the Weekly Alerts toggle.
3. For each alert in the right-hand pane, select Subscribed, then uncheck the Weekly box.