AutoFulfill AI Intelligent Exception Handling
Benefits
AutoFulfill AI monitors delivery operations in real-time using GPS and delivery logs to detect anomalies, predict SLA breaches, and automatically trigger rerouting or escalate to managers for timely resolution.
Problem Addressed
Before AutoFulfill AI, delivery exceptions were detected too late, leading to SLA breaches, customer complaints, and excessive manual intervention by dispatchers. This resulted in poor last-mile fulfillment and inefficient response cycles.
What the Agent Does
AutoFulfill AI ingests real-time delivery and GPS data, predicts potential SLA breaches, and takes autonomous action — such as rerouting the truck or escalating the case to a manager. It ensures operational continuity and removes the burden of constant monitoring from dispatch teams.
Standout Features
• SLA prediction before breach occurs
• Automated rerouting based on traffic and route feasibility
• Manager alerting with contextual information for manual override
• Learns from past delivery exceptions to enhance decision-making
