Developing a Bias for Action: Moving from Static KPIs to Action-Based Analytics

Being truly data-driven means moving beyond exploratory dashboards to empowering teams to take action based on data. In this roundtable, we’ll explore how different types of organizations – from healthcare to media to state governments – are leading the way to optimize their teams, culture, and data itself for action. We’ll also discuss how norm-shattering events such as the pandemic have driven the need to narrow the gap between analysis and action.

In this session, you’ll learn how to:

  • Move from desired business outcomes to actions that will drive those outcomes
  • Change team culture to get buy-in for an action-driven mindset
  • Determine what data story to tell for different departments, teams, or roles
  • Know what KPIs are needed for each persona and how to get the right data to measure them
  • Design your dashboards in a way that optimizes data for faster, better decisions
  • Manage by exception and enable action no matter where teams are located

Moderator: Chandana Gopal, Research Director, Business Analytics, IDC
Asher Feldman, Director, Digital Operations & Analytics, NBC News Digital
Niranjani Radhakrishnan (Jani Rad), Director, Center for Information & Analytics, Regional One Health
Sam Albornoz, Technology Operational Excellence Consultant, State of Utah, Department of Technology Services

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