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GUIDEcx Transforms the Customer Onboarding Experience with Domo Everywhere and Domo AI

To help eliminate the chaos caused by the new customer onboarding process, GUIDEcx created a platform to make implementation a structured, transparent process that keeps everyone aligned from day one. GUIDEcx uses Domo to give its customers access to more insight into the implementation process, helping the company increase its sales and retention in the process. Challenge: GUIDEcx struggled with an outdated BI tool that limited customer access to onboarding insights. Solution: Thanks to Domo Everywhere and Domo.AI, GUIDEcx can now give customers more visibility into their project data. Impact: Since implementing Domo, GUIDEcx has increased deal sizes by 20 percent, improved customer retention by 15 percent, and accelerated its product roadmap by months. Learn more about Domo: https://bit.ly/FY26yt ______________________________________________________________ About Domo Domo is an AI and Data Products platform that helps companies of all sizes leverage data and AI to drive value in today’s data-driven world. Built around our customer’s preferred data foundation, powered by our award-winning Domo.AI solution, and enriched with our partner ecosystem, the Domo platform enables users to prepare, visualize, automate, distribute, and build end-to-end data products that provide solutions across the entire data journey. From hydrating your data foundation, to building fully embedded applications that can be shared with your employees and customers, to deploying AI models across a variety of providers, Domo gives users the ability to build data products that generate measurable value for the business.

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