With 128 million active users globally, eBay is one of the world's largest online marketplaces, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses.

Customer website:

www.ebay.com

Industry:

Retail (eCommerce)

Domo connectors used:

The challenge.

Manual Process | Scattered Data

“Before Domo we were sending out Excel files and links to different places, and we built out a few dashboards, but at the end of the day they weren't dynamic. It was very one dimensional.”

Kevin Styers | Manager, Merchant Sales

The results.

One record of the truth.

"Every Monday our managers sit down with their teams and actually pull up Domo to figure out where they need to focus their efforts for that week. It's the record for our weekly operational cadence."

Beautiful data.

"Other solutions can combine data sources, but their presentational layer is still very analytical and Excel-pivoty in nature. Domo gave us the cutting-edge ability to take that data and put it in a cleaner, more visually appealing structure."

Simple implementation.

"Domo has far exceeded my expectations. It was much simpler to get disparate data sources into the system than I'd ever imagined. Very impressive."

Easy-to-use platform.

"It's really easy to get a KPI up and running. I was showing some other divisions within eBay and we literally built a card in less than 10 seconds. It's that simple."

Informed decisions.

"Domo is our one-stop shop when we're looking for any kind of analytical trends. It's been hugely beneficial to our decision-making process."

The bottom line.

"To me, this is the only tool on the market that executives can use and understand. These guys aren't pivot-table junkies, they just want the data in a way that helps them make decisions. The fact that my VP now easily understands the story the data is trying to tell and can ask intelligent questions very quickly embodies the power of Domo."

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