The below terms apply to Subscriber’s use of consumption-based Subscription Services.
Credits apply to the data rows, executions, and activities specified below, whether within an instance of the Domo Platform, within the Domo Everywhere suite of services, or within an app. Subscriber must ensure that credit utilization, aggregated across all instances of the Domo Platform, the Domo Everywhere suite of services, and all apps, does not exceed the number of applicable credits specified in the Service Order. At the end of each billing statement period, all credits consumed for that statement period will be totaled and each credit type will be rounded to the nearest whole credit.
Data rows consume credits based on the table below.
|Storage Type||Definition||Number of Credits||Category|
|Materialized Storage Rows||Rows stored in the Domo Platform||1 per million storage rows per month1||Materialized Row Credits, then Standard Credits2|
|Virtual Storage Rows||Virtual rows in the Domo Platform via Views or Fusion||1 per two million storage rows per month1||Virtual Row Credits, then Standard Credits2|
1 For credit calculation for materialized and virtual storage rows, the number of storage rows per month is determined based on the 3rd lowest usage day of the applicable month.
2 Storage rows consume materialized row credits or virtual row credits, as applicable, up to the number of such credits specified in the Service Order. Storage rows consume standard credits when the monthly allotted number of materialized row credits or virtual row credits, as applicable, have been exhausted. For example, if Subscriber is allocated 10M materialized row credits per month, and the 3rd lowest number of materialized storage rows for a month is 15M, Subscriber will have consumed 5 standard credits for materialized storage rows for that month. Materialized row credits and virtual row credits expire at the end of each month and do not roll over.
Executions performed within the Domo Platform, Domo Everywhere suite of services, or an app consume credits on a monthly basis based on the table below.
|Execution Types||Execution Definitions||Number of Credits||Category|
|Data Ingest||Completed activity that appends, replaces, deletes, or upserts data in the Domo Platform via a connector, file upload, API, CLI, SDK, workbench, webhooks, or other imports, or through a custom ingestion pipeline.||1 per table created/updated||Standard Credits|
|Data Written||Completed activity that writes data to an external system (writeback).||1 per table written||Standard Credits|
|Dataflows - Magic ETL v1||Completed execution for Magic ETL v1||1 per output table created/updated||Standard Credits|
|Dataflows - Magic ETL v2||Completed execution for Magic ETL v2||1 per output table created/updated||Standard Credits|
|Dataflows - Redshift||Completed execution for Redshift||1 per output table created/updated||Standard Credits|
|Dataflows - MySQL||Completed execution for MySQL||1 per output table created/updated||Standard Credits|
|Dataflows - Adrenaline||Completed execution for adrenaline dataflows.||3 per output table created/updated||Standard Credits|
|Dataflows - Data Science||Completed Magic ETL v1 and v2 dataflows execution that contains Data Science tiles, or R or Python tiles in use.||2 per output table created/updated||Standard Credits|
For table/output table updates and tables written: (1) billable executions per table per day will be capped as set out in the table below, and (2) data rows updated or written will not consume credits unless the total number of data rows updated or written in any day exceed the data row limits set out in the table below.
|Number of Updates/Tables Written||Execution Cap||Data Row Limit|
|10 to 24||10||25,000,000|
|25 to 39||15||25,000,000|
|40 to 96||20||25,000,000|
|97 or more||25||25,000,000|
Data rows updated or written in excess of the above data rows limits consume credits based on the table below.
|Number of Credits||Category|
|1 credit per 25 million rows above limit||Standard Credits|
Manually initiated executions do not consume standard credits until the number of monthly allotted manual execution credits specified in the Service Order have been exhausted. Manually initiated executions are data ingest, data written and data flows executions that are initiated by the user manually pressing the run button. Manual executions exclude executions scheduled by Domo's scheduling tools, API requests, workflows, scripts, or any other automated processes designed to execute a job. Manual executions consume manual execution credits up to the number of manual execution credits specified in the Service Order and then consume standard credits. Manual execution credits expire at the end of each month and do not roll over.
Activities that use Jupyter resources consume credits in 5-minute increments starting when a workspace is opened and ending when it is stopped. The credit consumption rate is based on the selected tier processing speed as set forth in the table below. Usage is rounded up to the next 5 minutes.3
|Jupyter Tier Types||Number of Credits Per 5-Minutes||Category|
|Tier 1||0.033333333||Standard Credits|
|Tier 2||0.066666667||Standard Credits|
|Tier 3||0.125||Standard Credits|
|Tier 4||0.25||Standard Credits|
|Tier 5||0.425||Standard Credits|
|Tier 6||0.725||Standard Credits|
|Tier 7||1.266666667||Standard Credits|
|Tier 8||2.25||Standard Credits|
|Tier 9||4.05||Standard Credits|
3 For example, if Tier 9 is selected and an activity takes 7 minutes, activity time is rounded to 10 minutes and credits consumed will be 8.1 (4.05 x 2).
Workflow tasks and workflow starts consume credits based on the below table.
|Workflow Activity Type||Number of Credits||Category|
|Workflow Start||.04 per start||Standard Credits|
|Workflow Task Completion||.04 per task||Standard Credits|
AutoML consumes credits based on the table below.
|Activity Type||Definition||Number of Credits||Category|
|AutoML - Training||Completed AutoML model training run
or a re-training run
|1 per training/re-training run||Standard Credits|
Domo Everywhere End Customer Accounts
End Customer Accounts consume credits based on the table below. In addition, storage rows, activities, and executions within an End Customer Account consume credits in accordance with the corresponding tables set forth in these Supplemental Terms.
|Activity Type||Number of Credits||Category|
|Active End Customer Account||3.2877 per day per End Customer Account||Standard Credits|
Terms Specific to Domo Everywhere
Domo Everywhere provides for view-only access to embedded cards and dashboards by Subscriber and its Affiliates for its/their own internal business purposes, and by End Customers (defined below) in connection with the standard business conducted between Subscriber and the End Customer.
Domo Everywhere also includes End Customer Accounts. End Customer Accounts are separate instances of the Domo Platform for use in connection with the standard business conducted between Subscriber and Subscriber’s customers, vendors, partners, or other third parties that have an existing contractual relationship with Subscriber and are not Domo competitors (“End Customers”). Subscriber may permit End Customers to access and use End Customer Accounts, provided that only one End Customer is permitted per End Customer Account. Domo Everywhere connectors allow End Customers to upload data to End Customer Accounts. Subscriber is responsible for all acts and omissions of End Customers, and Subscriber agrees to indemnify and defend Domo against any claims brought by End Customers arising out of Subscriber’s acts or omissions.
Card loads refer to any time a card, app, or other visual is loaded, refreshed, drilled, or filtered on any page/dashboard or anywhere it is embedded. Card loads includes any such activity within the Domo Platform or as part of the Domo Everywhere suite of services. Total card loads, aggregated across the Domo Platform and Domo Everywhere suite of services, may not exceed the total number of card loads specified in the Service Order for the applicable annual period.