Customer service doesn’t live in a vacuum. Questions, complaints, suggestions—they’re intricately tied to other parts of your business, but it can be hard to see how. Domo changes that. When you connect Zendesk and all your other sources of customer data within Domo, you can get a holistic view of your customers’ needs and habits. With that kind of information, you won’t merely respond to helpdesk requests. You’ll anticipate them.
- Data how you like it: Merge Zendesk data with data from any other source, all in one platform.
- Create alerts: Get instant notifications when Zendesk metrics hit thresholds that you determine.
- Instant insights: Bring Zendesk and other data sources together to see how business decisions affect customers in real-time.