News

View recent news announcements from Domo and media coverage from around the web.

Sunday, March 9, 2014 | View original source

How Contact Centers Can Recapture Revenue Through Better Reporting

Ten years ago, no one wanted to call your customer service number. Contact centers existed out of necessity, but driving value back to the business was tedious. Now, thanks to customer service pioneers like Zappos.com and Amazon.com, the field is changing. Customers are staying on the phones because they want to. Every day, more contact centers are providing more of what consumers need: real, valuable service. And that means more revenue. ...

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Friday, February 21, 2014 | View original source

Domo Quietly Amassing Customers and Funding

According to market research firm Pringle & Company, the worldwide business intelligence software services market is projected to grow from $76 billion in 2012 to $143 billion in 2016. The research firm estimates that nearly two-thirds of the industry’s revenue is from consulting, development, and integration-related services, which are estimated to grow from $54.5 billion in 2012 to $96.9 billion by 2016. The growth in the BI market is attributed to the increased adoption of analytics software which is estimated to grow 19% annually. Utah-based Domo was founded in 2010 by Omniture co-founder Josh James. The idea of Domo...

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Tuesday, February 18, 2014 | View original source

Does it Pay to Promote Your Tweet, Account or Trend?

In a phone call with a corporate client today, I once again found myself quoting from this excellent Forbes article: Domo CEO Josh James: Why I Pay For Twitter Followers. As somebody who used to be against promoted tweets, this article changed my point of view. This entry summarizes the 5 key take-aways from Josh's article and provide additional insights on how to measure and create ROI from paid Twitter activities, plus give examples of what type of results you can expect. ...

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Monday, February 10, 2014 | View original source

James’s Domo Closes $125m Funding Round

Omniture co-founder Josh James’s business intelligence firm Domo has closed $125m in Series C financing, which will be used to ‘further expand sales as quickly as possible’. The latest funding brings the total raised to date to more than $250m. Domo’s latest funding was led by TPG Growth, with participation from new investors Dragoneer Investment Group, Fidelity Investments, Morgan Stanley Investment Management, salesforce.com, T. Rowe Price, and Viking Global Investors, as well as from previous investors GGV Capital, Greylock Partners, IVP and Mercato Partners. ...

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Thursday, February 6, 2014 | View original source

Need to Know: B2B Bucks

You may not yet have heard of Domo, but its $825 million valuation should pique your interest. The business-intelligence startup raised $125 million Wednesday, putting it within arm's reach of the Billion Dollar Club and proving yet again that enterprise business--and the cloud--can draw big VC backing. ...

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Thursday, February 6, 2014 | View original source

'Meeting of Minds' Led to TPG Growth Leading $125M Domo Series C

The latest round brings Domo’s total financing to more than $250m thanks to previous backing from firms including GGV Capital, Greylock Partners and Bezos Expeditions. New participants in the latest round were Dragoneer Investment Group, Fidelity Investments, Morgan Stanley Investment Management, salesforce.com, T Rowe Price and Viking Global Investors. Domo said it has annual growth far exceeding 100 per cent, is experiencing sequential quarterly sales growth between 25 per cent and 40 per cent and has signed about 500 customers. ...

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Thursday, February 6, 2014 | View original source

Omniture Founder Funds

Domo, founded by Josh James, just raised $125 million, according to TechCrunch, which puts the company’s value at $825 million. James is no stranger to success; he founded Web analytics SaaS company Omniture, which was sold to Adobe in 2009, and has also survived a near-death experience. ...

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