Article
Operational Intelligence
According to this report, what separates leaders from laggards is the ability to generate timely, clean, and relevant business insights to support operational decisions.
The best-in-class companies from this study met these performance criteria:
- 93% of information, on average, is delivered in “right-time”
- 17% year-over-year increase in financial operating performance
- 29% year-over-year increase in sales pipeline performance
- 94% current customer service score