Operational Intelligence

Boosting Performance with Right-time Business Insight. Brought to you by: Aberdeen Group

According to this report, what separates leaders from laggards is the ability to generate timely, clean, and relevant business insights to support operational decisions.

The best-in-class companies from this study met these performance criteria:

  • 93% of information, on average, is delivered in "right-time"
  • 17% year-over-year increase in financial operating performance
  • 29% year-over-year increase in sales pipeline performance
  • 94% current customer service score

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